[Resolved]  Rediff Shopping — Complaint_ 3 Legged Broken frog decoration piece

Address:Chandigarh, Chandigarh

I have ordered a decoration piece of 3 legged frog, which is delivered on my address but piece is broken badly, in previous complaint mail i have sent a pic of broken piece as well, you can search in your database through order no. which is 11303685 . i HAVE FILED A COMPLAINT ON SAME ADDRESS 2 TIMES, BUT YOU PEOPLE DIDN'T GET BACK TO ME OR NEVER TAKE ANY ACTION IN RETURNING MONEY EITHER REPLACING THAT PIECE, you contacted me that you will send your Sales person to take that decoration piece back and send money through cheque or demand draft but you didn't do that. my order no. is this 11303685 and contact no. is[protected]. Please get back to me ASAP so that i didn't get disappointed by you people and never take any illegal action. Heena
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Heena,

Greetings from Rediff.com.

We had refunded your order value and the refund link has been mailed to your registered email id "dr.np.[protected]@gmail.com" on 29th March and today. We are awaiting for your details to proceed further on the refund.

Regards
Rediff Shopping
Online Customer Service Team
[protected]
Why you are people are not taking any action in refunding money, call me at[protected]. Take your broken piece back, order no. is 11303685, Don't dissappoint us.


Heena Patyal
[protected]
heena.[protected]@gmail.com
Why you are people are not taking any action, call me at[protected]. Take your broken piece back, order no. is 11303685, Don't dissappoint us. Either change the piece or refund our money.


Heena Patyal
[protected]
heena.[protected]@gmail.com

Dear Heena Patyal,

Greetings from Rediff.com.

We had refunded your order value and the refund link has been mailed to your registered email id "dr.np.[protected]@gmail.com" on 29th March and 18th April. We are awaiting for your details to proceed further on the refund.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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