[Resolved]  Rediff Shopping — Defective and Broken Product delivered

Address:

Ghaziabad, Uttar Pradesh

I Bought a melamine Dinner set ("Platinum 32 piece melamine dinner set" ) from Rediff shopping online with order number#10600446, I received the product late evening on 28th October 2014, where I found that its dishes where broken and damaged. I clicked the photographs and called the customer care next morning, the guy asked me to send an email with pictures at [protected]@rediff.co.in since then I am chasing them but they are not replying. Every time customer care people says that they will revert in 24 hours but they never call back or reply to the email (i sent them email from lalit.[protected]@gmail.com). Kindly help as this is very unprofessional and I am feeling cheated by rediff. I want the full refund for this defective and broken product. Thanks, Lalit Singh