Rediff Shopping — Midnight Delivery Surprise at night

Address:Jamnagar, Gujarat

On 14th of this month, was my birthday. I stay in Jamnagar, Gujarat. My fiancé had planned to surprise me by sending a rose basket wit a cake and a teddy bear.As he placed this order from Chennai. But as promised by the sellers on website, non of the following was actual. Description of the seller is as under : http://imshopping.rediff.com/imgshop/300-400/shopping/pixs/14251/w/WE_519._midnight-delivery-surprises-at-ni... "Send your wishes along with this beautiful basket arrangement of 30 red roses, decorated beautifully with lots of green leafs and fillers along with 1/2 kg chocolate cake from star bakery and 12 inch cute teddy bear. Disclaimer Selected Cities" Midnight Delivery Surprises At Night price in India : Rs. 2, 060 What did I receive against there promises was absolutely shocking. I received a simple bouquet of multi-coloured roses (there were no red roses at al, if they consider dark pink roses as red roses, then there were around 6-7 maximum). The bouquet was of A-One flower walas of my locality. This bouquet that I got was maximum for Rs.400-500. The cake which I received, was not even of fresh cream. It was made of normal cream. The cake which I received was fortunately from my friend's bakery Rajlaxmi in Jamnagar. The actual price of that cake will be maximum of Rs.350. And the best part of all. The teddy bear. The teddy bear mentioned here is of 12 inch. But in reality it was not even of 5 inch. This was actually a key chain teddy or a stick-on teddy that I got. If I had to guess the price of this one, then I may tell Rs.70-80. If I had to sum up all the amount of different products, it will total up to around Rs. 930. Yet the charged Rs. 2060. This was suppose to be delivered to at 12 in midnight of 14th, but indeed I received at 12:45 in noon. This was a truly a horrible service from the sellers side. Where else for payment side, it was not all worth the amount they charged, not even closer to it.
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Dear Rashida,

We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you.

Regards,
Rediff Shopping
Online Customer Service Team
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