[Resolved]  Rediff Shopping — Product is not delivered

Address:

Bangalore, Karnataka

I have purchased OEM Sony Universal powerbank 10000 MAH USB Extended Battery Pack Power Bank Order Id: 10602945 on 24th October 2014. It was said it will be delivered in 4-5 days. Today is 21st November 2014, till date i only get emails every week stating "Due to heavy rush experienced by your Courier Partners we are still experiencing delays in Delivering the Orders. We are constantly in touch with our Partners to get your Product shipped and deliver within 4-5 business days." Its dissatisfying to see after paying the necessary shipping charges the item is not shipped. Heavy rush is face only for the vendors of Rediff.com not from any other websites. I have placed the order in almost all the popular websites. The item gets delivered in the timeframe they mention or they ll give out a email there is a delay with a tentative date and the delivery comes within that time, So it is understood every vendor has this problem. But rediff has a standard reply 3-5 or 4-5 working days which never comes. I have a doubt that now its a fraudalent website and planning to lodge a complaint against them and check whether i can expect my product or not.