Rediff Shopping — Product not delivered and amount not refunded

Hi I ordered for a monopoly game 1 month back and I haven't received the good even after the delivery due date. Regarding which I raised a complaint and followed by refunding the amount (900Rs approx.), Sent 3 follow up mails so far and no response for any of those mails. I would like a refund at the earliest. An unhappy customer -Diwakar