[Resolved]  Rediff Shopping — Product recieved is of different colour

Address:

New Delhi, Delhi

I ordered a studds floral (pink)helmet on 11/10/2014 my order no. is[protected] when i received my order on 21/10/2014 i opened it and found that it was of(blue)colour which i haven't ordered i immediately contacted to the costumer care they told me to give a complaint to there website through an email i also did so but when I waited for about 24hrs and after that they didn't replied i again contacted to the costumer care i called them for about 50-100 times there lines were all engaged i tried to contacted them again and again and finally when i got them they told me that they have not recieved the pic yet and without the pics they can't take any i again tried to send them the pics but there browser was showing to be timed out that's why my pics are not going to them i also complaint them about this problem but they didn't took any action so as now i'm fedup of giving them complaints, sending them the pics and calling them again and again so i'm going to give an complaint to the consumer court against rediff.