Rediff Shopping — Product returning and refund

Address:	Bharuch, Gujarat, 392001
Website:	www.rediff.com

Dear sir,
I sunil khadse having mail- khadsesunil.[protected]@rediffmail.com and no. [protected].
i purchase 5 stage water purifier worth of 1587. but they send me old one on
27/06/2016. I have mailed them for return and refund my amount. But till date they do not do.Re: [Ticket#[protected]]Any Other Query
From: Rediff ShopSupport on Sat, 02 Jul 2016 09:38:27 Add to address book
To: You | See Details
Dear Sunil,

Greetings from Rediff.com

With reference to your mail, we sincerely apologize for the different product being delivered.

We request you to kindly mail us the snaps of the received product in 24 to 48 hours (in jpeg format and also would request you to keep the attachment size below 2 MB) for further investigation as this would help us to highlight the matter to the concerned team who handles this seller.

We are thankful to have you as our esteemed customer and look forward for a long enduring relationship with you.

Assure you of prompt and courteous response on all your visits to Rediff.com

Warm Regards,
Farhan
Customer service,
Rediff shopping


"sunil" wrote,[protected]:25:03
To: [protected]@rediff.co.in
Any Other Query
Dear Sir, I am not telling product
is another else. It is as I place order.But it is
old. Now I want to return it.And refund my
money.Please cooperate otherwise I am going to
consumer courtWith regards, Sunil Khadse[protected]


From: Rediff ShopSupport

Sent: Fri, 01 Jul 2016 15:34:53
To: khadsesunil.[protected]@rediffmail.com
Subject: Re: [Ticket#[protected]]Any Other Query

Dear Sunil,


Greetings from Rediff.com


With reference to your mail, We need to inform you
that the product which you have received is the
same product which you have selected while placing
the Order.


Further you can visit to the below mentioned
link.

http://shopping.rediff.com/product/15996121

Rediff ShopSupport wrote,[protected]:34:51
To: khadsesunil.[protected]@rediffmail.com
Any Other Query


Dear Sunil,


Greetings from Rediff.com


With reference to your mail, We need to inform you
that the product which you have received is the
same product which you have selected while placing
the Order.


Further you can visit to the below mentioned
link.


http://shopping.rediff.com/product/15996121


Alternately you may contact vendor for more
details .


Vendor name :GoodLife

Vendor contact number:[protected] / [protected] /
[protected].


Assure you of prompt and courteous response on all
your visits to Rediff.com


Warm regards,

Farhan

Customer support

www.rediff.com


P.S. Please do not change the subject line for
future correspondence.


Shopping Support Team wrote,[protected]:20:46
To: khadsesunil.[protected]@rediffmail.com
Any Other Query
Dear Customer,

Thank you for writing to Rediff Shopping.

Resolving customers query/ complaint is our
priority,

We are working towards respondingto your email,
your query/ complaint will be
addressed at theearliestby Rediff Shop support
team.

This is a system-generated response with
ticketnumber in the Subject Line.
Request you not to change the subject line for
future correspondence

Warm Regards,
Team -Rediff Shopping
Quick reply to Rediff ShopSupport


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