Rediff Shopping — Rediff Order Lost by Ecom Express

Address:Chandigarh, Chandigarh

Hi Guys, I made an order for Nike AIrmax 2015 shoes on 4th of June and received a message that the order will reach me by 9th of June. I checked the consignment tracker on ecom express website and it said undelivered with error code 311. When I equired ecom guys they told me that the box is either lost or untraceable. I paid Rs4348/- for those shoes and now they are lost. Kindly look into the matter. Also, attached herewith is screenshot of the Ecom express consignment status. Air Waybill No :[protected] Order No :22866353 Date: 04 Jun 2015 Order ID: 11686498 Order Status: Approved Product: nike airmax 2015 for mens imported running shoes 40 Order Amount: Rs. 4348 Delivery Status: Dispatched
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Dear prianegal,

Greetings from Rediff.com.

Complaint has been received from you and the response would be sent at the earliest.

Regards
Rediff Shopping
Online Customer Service Team
[protected]
Dear prianegal,

Greetings from Rediff.com.

Customer's order has been refunded and the details have been mailed to customer's registered email id.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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