Rediff Shopping — The product is not dispatched yet

Address:

Thiruvananthapuram, Kerala

Order ID: 10694348 I have ordered running shoes from Rediff 14 Nov 2014. In the order confirmation mail it was clearly mentioned that the product will deliver within 4 to 5 working days (image 1). But the product is not delivered. It is my first worst experience of online shopping. I didn’t face such a careless approach form any other shopping sites. When I saw the product is not dispatched in an expected time I contacted to customer care (17 Nov 2014) they send me a message on 18 Nov 2014 the product will dispatch on 17 Nov 2014 (image2). But they are not dispatched the product on the mentioned date. Two days later (20 Nov 2014) I contacted to customer care again. This time they mail me (21 Nov 2014) the product will receive within next 3-5 working Days and till the date they are not dispatched my product and only showing the delivery status Ready to dispatch. After tired of waiting I asked to refund (25 Nov 2014). After that, no responses from customer care. Now I don’t need the product from Rediff. Shopping from Rediff is a waste of time. I need my money back and they are responsible for my valuable time. I want my money back within no delay