Rediff.com India — About product ordered

Nov 17, 2016

Updated by shaik nagoorvali mr rediff mail id is vali.[protected]@ rediffmail.com

Nov 17, 2016

Updated by shaik nagoorvali sir i have paid 286 rs for this non stick tawa i have send the my order id also:13930665
my rediff mail id :vali.[protected]@rediffmail.com sir every day i am calling to the customercare center but they say every time wait for 24 to 48 hrs and today also i have called they told the same dialog please help me regaurding my refund and product pickup they are not responding and they are blaming the customers please take action on this the product which they have sent is not good in quality i am not satisfied i have already mentioned about that and the customer support members are sending the mail like[With reference to your mail, We need to inform you that the product which you have received is the same product which you have selected while placing the Order] like this yes i to know that i have got the same product but after looking the product i doesn't look good in quality i dont want this product they have already mentioned in the website that with in seven days the product can be returned the same day itself i have placed the return for that product which i have got but till now the customercare members are not providing the pickup . sir as they have mentioned that if the customer is not satisfied with the product he can return it and this product have return polacy so i too followed the same polacy and placed the return but on 4th i have placed return but every day i am calling and till now i have not got the pickup and not got any refund please i feel free to contact with this Consumer complaints thats why i have contacted you so please help me regaurding my issue /Complaint i hope you will definately go with my case ...Sir they are just maintining the website but they are not following their rules which they ave mentioned means about refund return polacy like that ...