Rediff.com India — Items ordered was delivered in broken state. Order no. 13781569

Address:	360575
Website:	Rediff shopping.com

I had ordered for 1 set (02 items) of solar lamp on 7 sep 16. I had received the items just a while ago. When opened, the parts were found broken n will be of no use to me. I contacted the delivery guy (Velex pvt ltd - [protected]) and the sender (Mr manju gupta - [protected]) on phone. But both of them had declined to take the responsibility of the broken items. The way items were packed was also not good at all for electronic items. That seems to be one of the main reason the items were damaged. Mr manju gupta didn't picked up the call again. I want to replace the items or re-imburse the money. Please advice
Regards.