Rediff.com India — Product delivered is not original and is of bad quality

Pranay Kinra

from Delhi, Delhi

Address:	New Delhi, Delhi, 110005
Website:	shopping.rediff.com

There are 2 cases regarding them, 1st despite of all my efforts they are not taking my issue seriously, its been the day i got my watch, i put the mail regarding that product and i asked for refund, they always reply to my mail but never sort my problem, they asked me to send my watch's pic as i have mentioned to them that there is spot on its dial. I did all what they asked, and they did send me a mail about giving details of seller despite of taking there product back they are asking me sort this issue myself. I want my refund back as soon as possible.
2nd issue which is very unethical, antisocial and crime that is piracy. The casio watch which i got is copied version . Its not an original product. Its quality, box, bill and all defects reveals it. Please punish all the culprits. They are making customers fool.
Regards
Pranay Kinra
Mob No. - [protected], [protected]
Order Date: 21 Jan 2016
Order ID: 13014388

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Comments

subhashishdas

from Bengaluru, Karnataka

Dear Team

I also received the same issue today.

I have asked for a watch they have sent be a pirated copy of casio brand. Apart the number mentioned of seller is not connecting and the watch is also damaged and malfunction. The quality is duplicate and as soon as you hold the same the same is experienced. Apart i tried to see online in CASIO site about the same which is actually duplicate.

Rediff dont have any number to contact and i have sent a mail but till now no confirmation from them. I want my money back at the earliest. They are the cheater, and actually market duplicate and illegal products in the market. I would request consumer forum to punish the owner and the industry. Please help its hard earned money.

Regards
SUBHASHISH DAS
No: [protected]
order no: 13076155