Rediff.com India — Wrong description product delivered

pankajnavbharat

from Bengaluru, Karnataka

Address:	413001
Website:	rediff.com

This refers to my Online purchases made on Rediff.Com Shopping Order # 13880848 delivered on 24.10.2016

1. I had ordered Blue color Mats but recd.Purple color Mat
& against Beige color ordered, white color Mat set was
delivered. The Mats delivered also are of a different
material and make hence had sent a mail to take back
the material, I have been issued a ticket No.also for my
complaint #[protected] on 24th Oct.2016 but till today
there is no response to resolve. I have been raising a complaint almost everyday since then & everytime only a Ticket No. is created with a promise to resolve within 48 hrs but it never gets resolved. Pl. take up the issue & oblige.

+2 photos

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Rediff.com India customer support has been notified about the posted complaint.

Nov 07, 2016

Updated by pankajnavbharat Rediff.com dropped a mail on saturday after I lodged the complaint here
stating that ' they tried contacting me but my mobile was not reachable '
which is utter nonsense as my mobile was working perfectly having recd.
calls all throughout the day ! there was not a "single missed call" !!
It now goes to show that they are finding reasons not to resolve !!
Please take up serious action against "rediff.com" for providing this
poor service to customers & cheating them with wrong delivery of products
& then not even bothering to resolve...there is no Tel.no.also stated
anywhere where a customer can call & address the issue ??

Nov 08, 2016

Updated by pankajnavbharat There has NO CONTACT/response from Rediff.com/shopping even after
2 reminders seperately sent by mail to them !! it is looking very strange
that they are not responding and not bothered to resolve.
Please take up the matter with rediff.com.
Order # 13880848 & complaint Ticket #[protected] on 24th Oct.2016
Rediff.com India Complaint Status Update [ID: 1421058]

Nov 09, 2016

Updated by pankajnavbharat No contact from Rediff.com to resolve on my Order # 13880848 & complaint Ticket #[protected] on 24th Oct.2016
Rediff.com India Complaint Status Update [ID: 1421058]

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Comments

1param

from Delhi, Delhi

Hello Sir,
before few time, i think i change my password. so that changed password I forgetted. my id [protected]@rediffmail.com - password and security question, please inform me how i reset this
my alternative id is [protected]@rediffmail.com