[Resolved]  Regent Honda, Faridabad — Broken Nut in new Activa - Need Welding

Address:

Faridabad, Haryana

Dear Sir, I have purchased New Honda Activa in Sep 14 from Regent Honda, Faridabad. While purchasing I was asked to purchase the accessories but I have chosen to buy them from local market. However, While getting them fitted from local shop in front of me the mechanic has showed me (without touching) that the "cracked nut" was already stuck in the hole where side guard used to fit (near foot rest) and I am sure that no one has touched and tried to fit the guard bidding. It can harm the paint and can be taken out only through welding machine. When taken back to showroom and showed to same sales guy in Regent (Ayub Khan), he clearly denied the fact and was not ready to listen anything but started blaming me. This was quite disappointing behavior from a customer point of view who has recently purchased the Activa and within one month guys are behaving like this. Such a irresponsible behavior of that guy is the reason of why I have to comment publicly for this kind of service. Looking forward to get some solution for the same. Thanks Karan Kohli rishi21.[protected]@gmail.com