[Resolved]  Relaince GSM — Unnecessarily deduction of amount frpm account without any confirmation

Address:Mohali, Punjab

I bought a reliance Sim in August. Few days back called up customer service center for deducting amount from account. They activated service i said i didn't activated any service and refund my money but they didn't refund the money and didn't even forward my call to the senior. From that day I unable ro call customer care service. From last 5-6 days the amount is getting deducted from account. For this. I am trying to call the customer care services but ivr not connecting my call to customer care executives. today I again tried to call the customer care executive but issue is same. today they deducted 10 Rs from my account saying vas easy mobile service is activated. please help me out. my mobile no is [protected]. thanks and regards deepak sharma
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Deepak,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Deepak,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information