Releasemyad.com — Unethical

Address:	Kolkata, West Bengal
Website:	releasemyad.com

This company has a big loophole which traps customers into paying money in advance and makes them cancel on their own to acquire 25% Refund which is very unethical practice.

Here is my scenario.I've paid money in advance and was asked to upload an image for the quote mentioned. When I uploaded the image, I would expect an error message if it is larger than expected quote.Instead, the website accepts the image and provides me with three options since it already has hold of my advance money.

The 3 options provided to me are:-

1.Pay for the uploaded image with increased quote or
2.Fix the image within given time frame or
3. Cancel for 25% less Refund.

The company instead of assisting me with fixing the size of the image, it would reject N number of times saying -Not the quoted size.They keep rejecting until you cancel the advertisement and allow them to charge 25% Refund.

In any case this is total "lost" situation for Customer and a "Win" situation for the Company. This unethical practice can fetch the company quick money .In my case they made 7K for making me cancel the advertisement but the company lost credibility of NRI's and hopefully my message is an eye opener for everyone who believes in trust.