[Resolved] Reliance — amount deduction | |||
Madam/Dear sir, An amount of Rs 45 has been deducted from my reliance GSM mob no-[protected] as VAS ADPAY GSM on today dated 14 July 2015 while there is no any such service is activated on my number.Customer care also did not reply accordingly.Please refund my amount. Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 14, 2015 Reliance Communications Customer Care's response Dear Shekhar, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Aug 01, 2015 Reliance Communications Customer Care's response Dear Shekhar, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||
2 Comments | |||
Comments
Dear Sir/Madam,
First of all thanks for rectify my problem but As it happens.. again an amount of Rs 45 has been deducted from my reliance GSM mob no-[protected]as VAS ADPAY GSM on today dated 13 August 2015 while there is no any such service is activated on my number. Same thing things happens last month also and they have return balance on my complain but again they have renewed that service pack from their side and deducted amount. I have contacted customer care person and he replied that I have activated that pack and amazing thing is that I don't know about it and then he unsubscribed the pack which I have never subscribed ever. It is requested to Please treat this mail as complain process to get refund my deducted amount.
First of all thanks for rectify my problem but As it happens.. again an amount of Rs 45 has been deducted from my reliance GSM mob no-[protected]as VAS ADPAY GSM on today dated 13 August 2015 while there is no any such service is activated on my number. Same thing things happens last month also and they have return balance on my complain but again they have renewed that service pack from their side and deducted amount. I have contacted customer care person and he replied that I have activated that pack and amazing thing is that I don't know about it and then he unsubscribed the pack which I have never subscribed ever. It is requested to Please treat this mail as complain process to get refund my deducted amount.
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