Reliance Big Tv — Amount Debited but no service | |||
My setup box is not working properly so i gavecomplaint to customer service on 4th, 8th & 12th may 2015. No body can give correct response, yesterday night (i.e 13/05/2015) around 11:30 PM 175 rs is debited in my account, but no one can came to my home and resolve the problem but amount is debited. Toady(i.e 14/05/2015) again i call to customer service they give the service person number, the number is +91-[protected], he said we cannot come to your home and do the service, if you want you will come vizag BigTv office and solve the problem(replace the New Setup box). The person(+91-[protected]) i don't know the name because he cannot tell his name response is not good. He said one more thing i.e if you want to give the complaint on me also but i am not do the service in your home. No body can give the proper response, but My amount is debited. Reliance BigTv is the Worst service in India. Please understand the problem and resolve it. My Smart Card Number is :[protected] Complaint Number is :[protected] Was this information helpful? | |||
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customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
My alternate number is +91-[protected], [protected]
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Hi,
I hope you people are not correct to service the customers, so i said refund the amount and close the complaint.
Two days back i have gone to vizag and met your technical person directly solve my problem, he charged normal price what you said but i lost my valuable time and 400 rs bus charges.
I lost my energy last 1 month discuss about the issue, but problem is not solved, so i have gone to vizag re-solve my issue.
I am the best person to solve the Setupbox issue.
Send the rating below ONE(i.E -1 or -100), i will rate it as less as possible.
Reliance BigTv is the worst service.
Note: one of the best service is there in your company i.e complaint closing is very fast in your side with out solving the issue.
I hope you people are not correct to service the customers, so i said refund the amount and close the complaint.
Two days back i have gone to vizag and met your technical person directly solve my problem, he charged normal price what you said but i lost my valuable time and 400 rs bus charges.
I lost my energy last 1 month discuss about the issue, but problem is not solved, so i have gone to vizag re-solve my issue.
I am the best person to solve the Setupbox issue.
Send the rating below ONE(i.E -1 or -100), i will rate it as less as possible.
Reliance BigTv is the worst service.
Note: one of the best service is there in your company i.e complaint closing is very fast in your side with out solving the issue.
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications