Reliance Big Tv — Cheap service mentioned other smart card num following customer not given resolution till

Address:	560068
Website:	www.consumercomplaints.in/new_complaint

Hello, Now still the issue is same, social media from reliance they just calling and asking me the quire y and disconnecting the call. now Email Team (Dhananjay Dandekar) is following my email mentioning some other smart card no which is Smart Card number[protected]. but my smart card no is[protected] i appreciate reliance having a wonderful team while resolve issue they have been created issue . He has mentioned that, As checked and verified in our records We have not found any complaint for service charge and technician misbehavior. again here i had given the complaaint error 200 which means unsubscribed channel they have deducted my complete amount from account i raised the complaint but here Email Team (Ms Smita Wadkar ) wrote pls find below mentioned mail ear Customer, This is with reference to your e-mail dated November 19, 2015 for your Reliance Digital TV Smart Card number[protected]. We regret for the inconvenience caused to you. We will need to refresh your Set Top Box/Smart card, which requires the Set Top Box to be in 'ON' mode. Hence, we request you to write to us with your alternate contact number and preferred time when you will be at home for us to do the needful. Assuring you of our best services always. Thank you for choosing Reliance. Regards, Smita Wadkar Officer-Customer Care Reliance Digital TV. Request Now Consumer team to look into this Regards, Vivek