Comments
On 24.03.2015 I requested service to rectify dislocation of Dish Antenna vide Service Request No[protected]. On 27.03.2015 they sent a text stating the request is closed. On the same day i again lodged a complain vide No[protected] as they still had not sent any service personal. In the meantime I called their service care several time to request for the service personal as we could not watch TV. On 10.04.2015 I got another text at 11.17 Pm that I have been charged Rs 175. At the very moment I called them that no service personal came, signals are still showing error then how can you deduct money from my account without providing service. So they again took a complaint and gave me another service request No 22098353 and on 11.04.2015 messaged me that issue has been resolved. I called Customer care and found that the money has not been refunded. So again lodged another complain vide[protected] on 12.04.2015. Please help
Reply
Dear Soumantee,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Dear Soumantee,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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