[Resolved]  Reliance Big Tv — Error type 2

Address:122001
Website:www.reliancedigitaltv.com

My registered mobile no is [protected] and i have not used my set top box for the last 1.5 years because i was in hong kong and when i returned to india and opened my set up box it is showing first time installation then i selected language and signal strentgh is also good, when it comes to refershing channel list it shows error type 2. i also contacted customer care they engineer will visit and will charge rs 175 but i am not ready to pay this beacuse i have not touched dish or set top box and my house was locked when i was not here.
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Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2015
Reliance BigTV Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

As checked and verified in our records, we understand that the issue is resolved.

If the problem persists, kindly write to us so that we can arrange for technician visit.

Regards,
Customer Care
Reliance Digital TV.
Complaint comments 

Comments

Dear Bansal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
My alternate contact no. Is [protected]

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