Reliance Big Tv — Extra deduction and not resuming of service after recharge | |||||
Dear Team, my customer care id is[protected] and I shifted my residence from Delhi to Noida UP Sector 120. I resistered a complain with yoiur customer care and was suggested to recharge with Rs.270 which I did on 2nd May. I was inform that you bill be charged Rs. 350 as instalation charge which I paid to the engineer visited my house in cash. After one day of instalation my account got suspended and on enquiry was told that my balance is negative. I have to recharge again as mechanich would not have recharge that instalation charge in my account. I asked mechanic details then was informed that you have to take care we send rendom call to maechanic and dont have any record who visited my house. againn complain lodged and account got activated which subsequently got suspended repeatadely. I asked how much I have to recharge then your customer care rep suggested to recharge Rs. 1906/- which did and again was informed that my account got deduct ed some balance with recharge itself as my account was on daily balance reduction mode. I am not realy able to understand the kind of service being provided by reliance Big TV. Please look into and resolve the issue and please activate my pack for 8 moth as per recharge amount. Was this information helpful? | |||||
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Reliance BigTV customer support has been notified about the posted complaint. | |||||
 13 Comments | |||||
Comments
Dear Balwant,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications
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Name : Sachin kumar sharma F/ Name : Shiv Lahari sharma. V.p. shyarouli Th: Gangapur city Dist : sawai madhopur State : Rajasthan Pincode; 322219 Mob no. [protected], [protected] Dear Balwant,
Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.
Regards
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.
Regards
Reliance Communications
call not received
customer care not received my call. my phone no. [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications