[Resolved] Reliance Big Tv — illegal deactivation of my service | |
My smart card no is[protected] and I have all ready subscribed my regular channels for 4 months that is up to[protected].But to you have suspended my service and all the channels are showing unsubscribed channel.please take immediate action to resume my subscribed channels with out further delay.when i called your customer care they told that i am not subscribed for sports channels thats why all other subscribed channels are suspended and if i pay Rs 30 for sports channel they will resume all other allready sbscribed channels.Please note when recharged my smart card on[protected] for RS 600, I called the customer care toll free number and requested to cancel the sports channel.but the person in the customer care told me the sports channel was activated for 3 months, so it can be canclled on[protected] only and i have to call them and remind them on[protected] to cancel the sports channel.To day the same customer care told ther is no money in the sports channel thats why you have suspended all other channels.so review your statements and find the actual problem in the sports channel for your admin purpose.As far as I am concerned since i have all ready subscribed Rs 600 for 4 months, I want to resume my survice immediately with out delay and requesting you don't disturbe your customer with out reason . Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved customer support has been notified about the posted complaint. | |
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Reliance Communications