Reliance Big Tv — My TV showing Error 404

Address:Visakhapatnam, Andhra Pradesh

My TV showing Error 404 and after that I had complained to customer care on 21st October 2014 and take a Complained No#[protected]. Waited for 2 days and from there since today every day by daily routine is to call to Customer Care but technician not come. After very frustrating and mailing to Nodal Officer and reply come that i will solve the problem with my team But no problem solve. After this also i called to Customer Care and looks like they are intentionally not resolving my issue as i escalated. Over all my Set top box Not repaired Till Today and Passed almost 2 Week. My family relation is not good due to TV not running and passing through the mental pressure. Please help me i request to You as soon as possible. With Best regards
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customer support has been notified about the posted complaint.
Nov 10, 2014
Updated by Chandra Sekhar Iragavarapu
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Dear Mr. Iragavarapu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Mr. Iragavarapu,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications

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