[Resolved] Reliance Big Tv — No help, incomplete services.

Sahil Somkuwar

from Amravati, Maharashtra

Address:

Nagpur, Maharashtra

My account no. is[protected]. There was absolutely no problem till now in hardware or software from Big TV since 3 years. However, it is show Error 400 since 3 days. I have been trying to contact [protected] multiple times, and all I do is wait for "1 hour" for connecting just to know that executive hangs up call in between. The services are really PATHETIC from Reliance Big TV. There is lack of information on where their technicians are, or whom to contact if customer service just hangs up calls. No service centres in cities for hardware issues. Really horrendous. I need immediate call or help on this or else I will be throwing this set up box in garbage within next 2 days. REALLY DISGUSTING SERVICE from Big TV.

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Aug 6, 2021

Complaint marked as Resolved

customer support has been notified about the posted complaint.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Sahil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications