[Resolved]  Reliance Big Tv — Pathetic service and dishonest engineers sent

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:	big tv

I asked for a address change and installation of big tv from bangalore to noida. 350 rs deducted which is higher than others but ok. engineer calls and says will come at 10 am . comes at 12 pm which is 2 hours late. I am having all the parts except for small 2-3 screws. he says he will not be able to install as I am not having screws . So he tells me to install a new one and pay 550 (just because screws are not there, i have to pay 550), which is no cooperation. I asked him to wait for 15 mins till then i call customer care. he is not waiting, talking arrogantly. goes without waiting. I call customer care, they say everything will be ok and if any part, no money will be deducted. I also complain about this engineer's attitude with his name and cell no same engineer calls next day and comes with all the things. he installs new dish only, other parts old one only and then goes... dont know why as I am having working dish and . after that i get a message that my money 550 deducted ... I call customer care they are also now changing statements... 1 minute they say they will repay the money ..after some time they say they will not. they did not lodge any complaint against that engineer.