Reliance Big Tv — Refund of money

Address:

Mumbai City, Maharashtra

I had complain on 07.07.2014 at 3:13Pm and Service request no.[protected] and this problem is solved on 10.07.2014 at 3pm by your service provider Mr. Salim(Mob No.[protected]) and after service he taken cash money of Rs 225. But company again charged of Rs 225 in my Account(Smart Card no.[protected]. And this charge of money two times, I complain again on 13.07.2014 at 2:18pm and service request number is[protected] for refund of money which are charged two times by Reliance Big TV. And I inquery your Customer Care Relationship and reply by your side that your money is refundable in three days in your A/C and I waiting for three days but still now not solved my problem by your Customer Service and i call by telephonic on 17.07.2014 at 4pm call duration 10min on your customer care no. [protected], 18.07.2014 at 4pm cd 23.48min or 19.07.2014 at 4.06pm cd 20min talk to your Team Leader Mr Hemant and Team Leader said that your problem is solved between 24 hours then call 20.07.2014 at 01.41 pm cd 18.00mint & 21.07.2014 at 06.27.pm cd 10.00 min this day i am call 2 times at 09.54.pm 46mints & call on 22.07.2014 at 02.34 pm 16.mint and alose call Mr. salim @ 45times . Please refund my money in my A/C[protected] immediately thanks & regard Kamlashankar Gupta [protected] / [protected]