Reliance Big Tv — Reliance Big TV setup box not getting signal

Address:

Krishna, Andhra Pradesh

Hi my name is RAJESH. My smart card number [protected] My phone numbers +91-[protected] +91-[protected](alternative) I am using Reliance Big TV. But 2014 July onwards my setup box stopped getting signal. So I contacted customer care and given a complaint on 26 July 2014. I got a message "Dear Reliance Digital TV Customer, your Service Request No is[protected] . Our engineer will get in touch with you shortly.Thank You' They said technician will come in 48 hours but nobody came. My issue was not resolved so I started contacting customer care again and again In October 2014 month. They took one more complaint and I got one more message Dear Reliance Digital TV Customer, your Service Request No[protected]. But no use nobody visited. But I was charged "Dear Reliance Digital TV Customer, your Service Request No[protected] is closed. You are charged Rs.175.0 .Trust the issue was resolved to your satisfaction. Thankyou My issue not resolved With out resolving my issue simply they are Deducting my monthly rental.I Don't know what kind of service is this Dear Reliance Digital TV Customer, your service request no is[protected]. Thank You Today I gone more message like this. Please guide me how to proceed legally. Thanks & Regards RAJESH +91-[protected] +91-[protected]