Reliance Big Tv — Relocation of DTH

Address:Moradabad, Uttar Pradesh

sir, I send request to reliance customercare no.[protected] on dated 09/08/2014 at 11.00 am regarding relocation of my DTH connection whose smart card no. is[protected] .request no. lodged is[protected]. .since 09/08/2014 many times I requested at tollfree no. for attending my case but no one attended it, no call or no engineer called me .as per my old package I recharged with rs. 3000.00 . kindly do needful early . Anita garg . mob. nos. [protected], [protected]
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
I raise the service request on 12th Jan 2015around 1500hrs for Relocation of my DTH at same residence address due to work is going on Terrace & I am unable to view the any channels last 1 week.
As per your customer care service will provide within 48hrsonce payment is made but still no response from your end.
I tried to calling continually from last 5 days but same answer was given by your team it will be solve within 24hrs.
Your team was not giving the perfect answer till date &they disconnect my phone every time.
Please resolve my problem ASAP.
Complaint number –[protected]

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