Reliance Big Tv — Remote is not working and technicians are not ready to visit us

Address:Bangalore, Karnataka

We have been facing issue with remote control of Reliance Big TV, We have filed multiple complaints through customer care call. Every time we'll receive a message that technician will come and help us, However no one came till now and no one is ready to help us due to the issue with local operators. We are residing at Kammasandra and there is some problem with local operators and corporate service providers.Why should customers suffer due to this. We have subscribed for 1 year and we are unable to use the services. Our smart card number is :[protected] Regards, Praveen
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Dear Praveen,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Praveen,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Hi,

Still my issue is not yet resolved. I am facing problem with my setup box. No one has turned up and gave a call. How should I get my setup box to work properly.
I have subscribed for one year. But we couldn't able to see or change channels through remote.
As far as I concerned your service is too bad with rest of the providers.

Thanks
Praveentreddy Narala

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