[Resolved] Reliance Big Tv — Set top box no[protected] from one month showing smart card error | |
Sir,
since 15 days my set top box is not working, one of your person changed the set top box which was in warranty and he has given an old set top box of somebody and now it is not pairing.
whenever I contact the person he says contact customer care
and when ever I contact the customer care they say that the set top box and smart card is not matching and they say that we have taken a complaint and it will be solved in 48 hours
and don't now how many 48 hours they require and nobody cares my smart card no is[protected]. Was this information helpful? | |
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Dec 06, 2015 Reliance BigTV Customer Care's response Dear Customer, We regret for the inconvenience caused to you. As checked and verified in our records, we understand that the issue is resolved. If the problem persists, kindly write to us so that we can arrange for technician visit. Regards, Customer Care Reliance Digital TV | |
 2 Comments | |
Comments
Dear Raju,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications