[Resolved]  Reliance Big Tv — set topbox not in work

Address:Chennai, Tamil Nadu

dear sir\madam, my s m card no[protected], i complaint regarding my set topbox is not in work since last two and half month, we complaint to your c care tollfree, and booked complaint, and on 20\9\14 my comp has regd no[protected] and closed on 01\10\14 after charging Rs175' we said that to change my box new, they said there is no stock of new box, and on 22\10\14 the problem is again createt and again we complint, [[protected]]on 24\10\14 but till 30\10\14 there is no tech visit us, we call so many times to toll free, still they said there is no stock of set topbox, and just they credited as refund some amount to us, we ask you that such a big company lakhs of carore company there is no amount to buy a single set topbox, even if the custmer will pay for that, that is not fair, even my family will irritate for that, and suggest to get another company, like videocon...now im not going to pay any charges for any thing, like service charge and for new set topbox...
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Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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