Reliance Big Tv — setup box complain

Address:New Delhi, Delhi

please refer my smart card number[protected] . my setup box changed on 15.02.2015 and charges deducted from my account and it again it troubled on 03.05.2015 and changed on 04.05.2015 and again charges deducted and refunded. but same setup box again troubled on 25.05.2015 and changed but this time my account again debited for Rs.500.00 and no refunded. i asked your customer care about this problem that your setup box troubled on 15-20 days the customer care executive and their senior misbehaved with me and told that your have more knowledge than us. your amount can not refunded. please advice my that why i should not changed your producted and purchase other's DTH. thanking you s s rawat [protected] email [protected]@yahoo.com
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Dear Shankar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Shankar,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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