[Resolved]  Reliance Big Tv — Signal error and customer care poor service and wrongly deducted my account

Address:Pune, Maharashtra

Hollow, My reliance card no is[protected], mobile number [protected], channel's not coming showing signal poor issue from at last one month, many time i complaint to customer care, every time they told with in 48 hours we resolved your issue, but still it is not happen, in my area nobody have reliance, only my having, i am private employee, every year if i transferred job location, so my transfer Reliance connection also, and i will paid every time fee for address change, last july also i paid address change fee, again it will deduct this month again, customer care executives told sorry sir, previously not changed your address, also Engineer not come to my home, but Engineer fee deducted from my account, so account now suspended, it is real customer service, in last 30 days not come your 48 hours, in festival time TV watching like everybody, we feel very bad, and angry, i want to clear the issue immediately and i want to refund reliance wrongly deducted my payment 300+300 refund. consumer??? Karuppusamy.M [protected]
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Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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Dear Karuppusamym,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Karuppusamym,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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