[Resolved] Reliance — Blocking customer mobile number

Gonish kumar

from Bhilai, Chhattisgarh

Address:	Durg, Chhattisgarh, 490023
Website:	www.rcom.co.in

Sir,
We are using Reliance SIM card, and daily they are cutting 5 rs for VAS on behalf of HUNGAMA, but we are not registered any kind of VAS on my mobile number and if we are contacting customer care for help and for the information what is happening then they only said that the server is low please contact later. They dont know how to talk to the customer ... one of the rascal operator abuses my father ... and if we are trying to contact again then they are simply blocking aur reliance number... Please take any seruious action.
otherwise we will simply stop using reliance sim.

You can further contact me
[protected]

[protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Oct 22, 2016

Complaint marked as Resolved

Dec 10, 2015

Updated by Gonish kumar if they we keep doing like this we will also drop aur landline handset!!!

Dec 10, 2015

Updated by Gonish kumar if they we keep doing like this we will also drop aur landline handset!!!

Verified Support

Dec 12, 2015

Reliance Communications Customer Care's response Dear Gonish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Dec 17, 2015

Reliance Communications Customer Care's response Dear Gonish,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications