[Resolved]  Reliance Broadband — A big fraud - have cheated me and giving all lies in reply.

Address:

Pune, Maharashtra

On 20th of September I had taken a broadband connection by paying Rs.1956 BY CHECK which later I got to know that I was charged excess in terms of VAT and Service charge. After that I got a bill of RS.690 for just 20 days, though I had taken a 699 pack of 2 Mbps unlimited data for one month. Then for the next month that is from 11th Oct to 11th Nov, I got a bill of Rs.930, but before I could pay that my Internet connection stopped working from the 26th of November. I went to complain to their office where I was told that my check of Rs. 1956 got bounced so they disconnected my service, and I was asked to pay a cash amount there. Also when I asked about the excess bill, I was told that I was being charged for some landline connection which I never even had. I did not pay the amount. I then called my concerned bank to confirm about the same, where I was shocked to hear that there was no such check bounce issue. I am extremely frustrated with all these. And I want the reliance people to solve this matter at high priority, I have lost all my calm and patience by calling them hundred times and going to their office equal number of times. I want my internet to be working just fine, and a refund of all the excess amount that I have been charged since the time of installation.