Reliance Broadband — Broadband Connection not Restored

Address:Kolkata, West Bengal

Hi,
I had registered a complaint, on 24th Feb regarding Internet not working, SubscriberID[protected]. After several complaints, I registered a termination request on 28th Feb 2015. Till date my connection has not been restored or Termination request been closed. The customer Care and company is not taking the necessary actions. Due to this carelessness, I had to suffer a huge loss during the last two weeks.
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Complaint ID[protected]
Dear Dhaval,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
★registered complaint here http://pgportal.gov.in/ ★


★followings steps you have to follow to registered against Reliance all★

step 1


★Lodge a Grievance★

Step 2
★Public GRIEVANCES★

step 3

★Grievance Pertains to
Central Government Ministries/Department★

step 4

★Select Ministry/Department >>> department of telelcommunication★
★Grievance Pertains to >>>> department of telelcommunication★

step 5
★Grievance Category>>> Service Matters★

★fill your details original and your problem might be solve soon★


★registered complaints 60 times on PGPORTAL★

★Please read :- first status of received grievance then date of action then under process in pgportal
you can check check status of pgportal complaint on view status option
complaint daily basis 2 times per day★
Alternate number has already been provided 10 times [protected].
Almost 20 hours still no response. This is what they call Service Assurance.
Dear Dhaval,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
terminated

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