[Resolved] Reliance Broadband — Discontinuation of sim due to distributors negligence | |||||
I took reliance number [protected], and me and my mother were using number for internet at home. Suddenly after month and half the number is discontinued and I after several visits to reliance stores and dsa, have been asked to take new number as they misplaced my id proofs at some end. I was even asked to submit my id proofs again with photograph and I did but to no avail.On asking who is at fault, the reliance store is saying we don't know. I have above 3 gbs of data in my sim worthing of about rs. 400 inr, validity expries november 4th. I request an early action in this case. I shall be very thankful to you. Was this information helpful? | |||||
Oct 27, 2016 Complaint marked as Resolved Verified Support Oct 28, 2015 Reliance Communications Customer Care's response Dear Nishu, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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