[Resolved]  Reliance Broadband — Harassment / extortion

Address:Mumbai City, Maharashtra

Subscriber ID[protected]
Reliance broadband did not provide services for a month and more last year and I had asked for cancellation after lying my last bill that was due. The company representative clearly mentioned in his email attached that billing will deduct the amount for period of service not active. However the service never resumed and since then reliance has been harassing me with threats of court cases if dues are not paid. After multiple emails and providing evidence they don't seem to budge. Why should one pay for the services that were not availed and even after company has agreed to their mistake.

Where does one go to get relief from such harassment ? Kindly help !
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 25, 2016
Complaint marked as Resolved 
Verified Support
Jul 30, 2015
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Aug 01, 2015
Reliance Communications Customer Care's response
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

[protected] is active and best number to contact me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information