Reliance Broadband — Hardware change was not provided

Address:Mysore, Karnataka

The reliance broadband data card with no. [protected] is not more detected as the hardware is malfunctioning and that was confirmed with the reliance outlet at mysore by name Sri Rama tele communications, #327, Narayana Shast ri Road, Near Raghavendra Swamy Mutt, K R Mohalla Mysore - 570022. One Mr. Lohith attended the request and promised to get the new hardware in 3 days and it is almost 17 days there is no clue on the availability of the hardware neither the request. I would no more like to stay in such an ambiguity and hence would like to disconnect this card.
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Dear Muthahar Fathima,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Muthahar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Muthahar,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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