[Resolved]  Reliance Broadband — Net Speed & connectivity issues - Bangalore, Mahadevapura

Address:Bangalore, Karnataka

Hi, I had taken a 4MBPS Broadband connection from Reliance a month ago. I was initially misled by their service representative that there was no 1099 plan and made me take 1299 combo plan. And till date i have never had a stable 4Mbps connection. on weekdays morning the speed is 2.8 - 3.1 Mbps(Max speed ever touched) and on nights it is 0.1 - 1.2 Mbps . On weekend the problem is completely different. we hardly get any speed. Connection hardly opens. I have registered more than 5 complaints for net speed issue. It never seems like there is ever going to be any change or resolution. Even ifthere is no resolution for my problem, let this help in others not being misled to buying reliance net.

Latest Complaint ID:[protected]
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Ph No : [protected]
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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