[Resolved]  Reliance Broadband — Pathetic broadband service

Address:

Bangalore, Karnataka

Hi, I bought a reliance netconnect dongle a couple of years ago. I put up with the constant low speeds, loss of network, and zero cooperation from their customer service staff. I had paid for 3mbps... I would RARELY get 1 mbps.. and most times- NO INTERNET! Finally, a couple of months ago, the service reached its worst. I tried calling customer service, and was unable to reach any agent( probably due to high call volume- which is their problem, not mine). I put up with the nonsense for a couple of weeks more, and then simply switched the service provider. I was so angry at their service that I decided not to pay them for the last month of service that was so worthless, that i was hardly able to use Today I get excellent service from a local service provider. Now however, i have received a lawyer notice from reliance, advising me to pay my bills!!!..I cannot afford a lawyer, else i would have sued them first, for not providing me with the speed that I PAID FOR!!!... EVER! I checked online, and found multiple customer complaints in different forums, against reliance broadband... however most people are unsure how to proceed. Google searches for complaints against reliance broadband, run pages deep. Yet, because its a Huge company, i doubt the customers ever win I myself, cannot afford a lawyer, but I sure don't want to pay them!... What can I do