[Resolved]  Reliance Broadband — Pathetic Broadband services from Reliance. Avoid them or Regret forever!!

Address:Jaipur, Rajasthan

My user id is[protected] . I made a complaint 3 weeks ago at your customer support regarding non-functioning of reliance broadband connection. Complaint number :[protected] . I was told the problem will be resolved within 2-3 business days but its now more than 20 days that my connection is not started. Executive in my area (Mr. Manish) is asking me to pay for "cable wire & chai pani " as according to him wire is broken & same is the case with everyone in their hierarchy . CORRUPT RELIANCE EXECUTIVES!! After all efforts, i decided to terminate reliance broadband services (complaint no. is[protected] & to refund my security deposit but after a week, i have no communication from Reliance despite numerous mails & calls to their pathetic customer care. I URGE EVERYONE TO AVOID RELIANCE BROADBAND SERVICE AS THEIR SERVICE ARE PATHETIC & EMPLOYEES ARE CORRUPT & CROOKS!! Regards, Ravi, Jaipur, [protected]
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Oct 23, 2016
Complaint marked as Resolved 
Verified Support
May 20, 2015
Reliance Communications Customer Care's response
Dear Pooja,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
May 27, 2015
Reliance Communications Customer Care's response
Dear Pooja,

As per your telephonic conversation with our customer service associate, your request is under process and will be provisioned within next 9 days. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
Complaint comments 

Comments

These have marked my complaint as "Resolved" where as in reality my Internet is still not working & they have also taken my complaint of terminating the connection.

I urge everyone to avoid reliance broadband services because of their pathetic service.

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