[Resolved]  Reliance Broadband — Reliance Login password hacked

Address:Gurgaon, Haryana

Some one hacked my reliance broadband login password. I want to reset password but someone changed securitu question answer. User ID :[protected] User Name : Jitender Last security question : What is your name? Last security question answer : satish Please help to reset login password or tell me how can i reset the password.
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Nov 22, 2015
Complaint marked as Resolved 
Working properly but can not say about reliance broadband. It may be stop working in future. Hope that its work properly in future as it is working currently.
Verified Support
Jul 21, 2015
Reliance Communications Customer Care's response
Dear Akshay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 26, 2015
Reliance Communications Customer Care's response
Dear Akshay,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Sir / Madam,

You can contact me to '+91 [protected]' mobile number.
Kindly contact to me on this number and do needful to solve my problem.

Regards,
Reliance Customer
Dear Reliance Team,

I have already provided you my mobile number but still not received any response from your side.

Regards,
Reliance Customer
Dear Reliance,

I think you are not interested to resolve your customers complaint.
I have raised complaint on 20th July 2015 and today is 31st July 2015.
Still problem is not resolved and you are expecting to give opportunity to resolve the complaint with best service.
I think this is the worst service you are providing to your customers.
Other Internet provider is better because if we raise any complaints then we receive resolution within 3 days and here we are still waiting for resolution after 10 days.

Regards,
You customer who is not satisfied with your services.

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