Reliance Broadband — Reliance Netconnect Fake and Fraud Service---Receiving continues bills without usage of data.

Address:Pune, Maharashtra

My datacard number is [protected], I have been calling Reliance Customer Care since Feb 2015 requesting them to deactivate the above number, but till date no action is taken to deactivate. They in turn are calling me and asking me to clear the payments. Please deactivate my connection immediately. I have called up the customer care number [protected] many times - they just say my issue would sorted out in a day or two - but it is more than a month now - it still not working. Reliance customer care keep checking the system and simply say that there is no error in billing and that I should pay up the money. They have not resolved my complaint and are just not answering my questions. I requested them to check my usage history but all they have to say is that I need to pay up for the extra usage. I will not pay any amount when it is not my fault. I am totally dissatisfied with the connection. There is no co-ordination between them. The issues are not properly mentioned in the request id that we create. I guess this is just your strategy to get more and more amount from people by fooling them and wasting time. I am so upset with this service that i have decided i am not going to use any product or service of Reliance henceforth. Is this the way they are providing service to the customer, if they fail to take action against my compliant I may go legally for cheating people.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you.We wish to inform you that kindly make a payment for your outstanding bill amount of Rs 2518.49 in order to cancel your service.

Regards,
Reliance Communications

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