[Resolved]  Reliance — Broadband service not working !

Address:Chennai, Tamil Nadu, 60002

Internet was not working from 12th November and i have waited and launched a complaint on 16th November. Whenever I call them they are telling that the problem will be solved within 24 hours but nothing happened, no one visited my place to check the connection . I have raised almost 30 complaints till now. But there is no proper response and the problem is not resolved yet. Please take proper action on this and do solve this problem as soon as possible. We could not use the internet for the past 15+ days due to connection failure, So Reliance have to reduce the bill amount for the connection outage period. Subscriber ID:[protected] CAF No. : [protected]
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Oct 26, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2015
Reliance Communications Customer Care's response
Dear Subrmanian,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Nov 30, 2015
Updated by Subrmanian
My contact no is [protected] .I don't see there isn't any tracking or time limits to fix issue.its a pathetic service.
Verified Support
Dec 12, 2015
Reliance Communications Customer Care's response
Dear Subrmanian,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications
Complaint comments 

Comments

My contact no is [protected] .I don't see there isn't any tracking or time limits to fix issue.its a pathetic service.
At least I would expect the termination process to be much faster..not like other service

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