[Resolved]  Reliance Communication Limited — Correct of my name and adress

Address:

Ludhiana, Punjab, 141001

Sir, Authorized dealer has flately refused to correct my name and address. I have submitted photocopy of my driving licence to authorized dealer but authorized dealer has misused photocopy of driving licence. Sajinder Singh M/s Spark Telecom (authorized dealer of Reliance mobile store), 230, Civil Street, Video Market, Ghumar Mandi chowk, Ludhiana, Punjab ( Mobile No. [protected] and [protected]) has flately refused to correct my name and address i.e. Nirmal Kumar son of Sh. Krishan Lal, resident of 6527/31-A, St. No. 3, Gagan Vihar, Chuharpur Road, Haibowal kalan, Ludhiana in the system/record of your company. I have shown valid documents to him which was given to him at the time purchase of device. Authorized dealer refused to change my name and address. Please look into the matter. VERY-VERY POOR AND NEGLIGENT SERVICES TOWARDS CUSTOMERS PROVIDED BY RELIANCE COMMUNICATION LIMITED I have purchased dongle/data modem no. [protected] (Reliance3), RSN: RZTCDC[protected], MEID: A0000 0389 D9A58 on 5-9-2015 for Rs. 1300/- in my name i.e. Nirmal Kumar son of Sh. Krishan Lal, resident of 6527/31-A, St. No. 3, Gagan Vihar, Chuharpur Road, Haibowal kalan, Ludhiana from Sajinder Singh M/s Spark Telecom (dealer of Reliance mobile store), 230, Civil Street, Video Market, Ghumar Mandi chowk, Ludhiana, Punjab ( Mobile No. [protected] and [protected]). On[protected] at about 10:39AM, one lady of Reliance company made call me from telephone No. [protected] and asked me to visit reliance mobile store wherefrom device was purchased in order to rectify my name in record of Reliance company. On the same day, I have visited Reliance mobile store where I have met Sajinder Singh authorized dealer alongwith my address and id proof and asked him to rectify my name in the record of the Company and he asked me that device is running in my name or any other person. Ultimately he flately refused to rectify my name in the record of the company. I have made humble request again and again in order to rectify my name but he is not ready to correct my name and address. The system/record of Dongle/data modem no. [protected] be rectified in my name. NOTE:-Reliance mobile store is not issued the acknowledgement after filling the form for subscription Please look in to the matter. Compensation be paid for negligence and deficiency in service which is committed by your company. dongle/data modem no. [protected] be registered in my name i.e. Nirmal Kumar. Complainant NIRMAL KUMAR AGGARWAL, ADVOCATE, Chamber no. 452, 4th Floor, Lawyers Chambers Complex, New Courts, Ludhiana. Mobile No.[protected]