[Resolved] Reliance Communications — *129#ussd offer not work

vajeed

Address:

Srinagar, Jammu and Kashmir

Sir, Today i was check offer in my reliance number [protected] dial *129# ussd and check deta offer then show my offer for recharge 36 and get 300mb 2g deta for 7 days, I was recharge for as per offer in 36 Rupees But not get my number this offer..? only for 250 mb 2g deta 7 days receive massage in my number and there after i was calling to reliance customer care for query But customer care not attending my call properly, Only customer care asking me question...? And then my call taking to holding 30 to 40 minutes there after any no reply my call disconnect...? So pls sir solve this problem & get mi 50 mb 2g in my offer balance & solve this issue for *129# ussd

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Oct 16, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2015

Reliance Communications Customer Care's response Dear Vajeed,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Dec 23, 2015

Reliance Communications Customer Care's response Dear Vajeed,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Cheers,
Reliance Communications