[Resolved]  Reliance Communications — 4G Dongle Reliance

Website:

www.rcom.co.in

This is regards with worst service and excess charge on my 4G Dongle Connection No [protected](Reliationship No[protected] and Bill No[protected] by the provide Reliance in chennai at keelkattalai.
I have 3G connection initially, but Reliance customer people give me a offer and provide 4G free sim and discounted Dongle along with a service saying i am in my existing plan for one year, i.e PRO3_999_24GBUL billed value is 1082, I had received 4G SIM from Reliance on 25 July2016, for Three month i using 4G at the same plan but on Oct I have not get the internet connect from 3 Oct 2016 to till date, but i had received the bill on 8 Oct 2016 with the value of Rs4364,
Without my knowledge, they change the plan to 5GB unlimited.
But charged with saying VAS how does Dongle user can avail VAS. i have not given any calls or written forms to change the plan.

I feed-up with Reliance. Now i ask them to reply on my mail. they have not give any confirmation or reply to my mail.even appellate authority are not given any written form of communication. Now i plan to sent legal notice too. Please advice . i looking for the issue to resolve.