[Resolved]  Reliance Communications — 4G enabling and no information on plan change

Address:	Mumbai City, Maharashtra, 600088
Website:	reliance communications

I was having data card with number [protected] (unlimited plan with 40gb-chennai) for the last few months. on 08.8.2016 i was activated online the 4g wi-pod myself by switching the wi-pod since the other 3g dongle was not responding and i did not informed by any means by the reliance communications neither by email or even by sms about its activation of 4g, but, in few days it was not working.
I thought that there was network problem. after a great struggle i got the customer care and complained about the same and forcefully i got my complaint number as[protected] on 16.8.16 about non-information about the non-working.in turn they informed me that i had exhausted and the bill amount higher so the reliance communication had withhold the service some days earlier.
How can it be that when a customer having (unlimited plan with 40gb-chennai) jumping into some other plan even without intimating the same to the concerned by any means of communication.
Now i have got an bill amount more than rs.4000/ which i can not pay to you since the whole issue is yours and you are only responsible the bill amount and the 4g usage is only from 08.8.16.
Kindly look into the matter and settle it at the earliest.

My email id: [protected]@yahoo.co.in